RightRecorder for Avaya and Asterisk.
The Nervacom Company
Nervacom is the only 100% Moroccan entity that has developed a CRM solution for multi-channel traffic management (telephone, email, SMS, chat, ...): this solution is called NERVA.
Nervacom is a technology integrator capable of analyzing and understanding the challenges related to the implementation and evolution of technologies.
Development
Over 1.5 million lines of code developed.
Presence
Around 600 NERVA positions installed in Morocco.
Knowledge
Our knowledge allows us to evaluate, design and integrate solutions in accordance with your goals and needs.
We offer you
THE RECORDINGS (RightRecorder): Nervacom's reference tool
Monitor the proper conduct of your production.
Develop the skills of your employees.
Prove the validity of your results to your customers.
Access to recordings
Listen to them and/or download them locally or remotely.
Archive your work over several years thanks to GSM compression.
Encryption of recordings.
Recordings can be encrypted with a 128-bit key for added security.
Recording evaluation system.
A configurable evaluation system with criteria and sub-criteria.
Results in the form of graphs and tables.
